Contact Information
11662 Gravois Rd
Saint Louis, MO - 63126
11662 Gravois Rd
Saint Louis, MO - 63126
Hours of Operation
I have not been to this post office since last Summer because of the extremely unprofessional employees and that is putting it mildly. I am medically unable to wear the useless mask that protects against nothing and it is also a violation of my faith to wear one. I had been to that post office several times without a mask and no one said a thing. Then one Saturday morning I go there to pick up 2 packages and they all of a sudden say I need a mask. I told them I am medically exempt from wearing a mask and then a manager comes out several minutes later and starts yelling and violently telling me to leave. Note that by the time I left I had been there for more than 5 minutes and would rather pull all of this instead of taking 30 seconds to get my packages. I had things I had to get done so I just left without my packages but I came back a little later. I am standing in the middle of the post office with no mask and a customer immediately starts yelling in a highly threatening manor at me to put on a mask and does this repeatedly in front of everyone for several minutes and none of the employees did anything about it. I then left again and went to my car and called the police and only told them about the post office not giving me my packages because I wasn't wearing a mask. When they arrived they went in and spent 15 minutes I assume talking to the manager who originally told me to leave. The police come back out 15 minutes later saying there wasn't anything they could do because she spouted off some lies about how that particular post office was private property. Then I talked to the head of that post office on the phone and she is as rude as the rest of them. I asked her for proof that the Sappington location was private property or I was going to have the Sunset Hills police department investigate.
This post office is a disgrace. There were 8 people ahead of me when I arrived. There were 14 waiting when I left. It took one clerk an hour and 10 minutes to get to me. She kept walking away from her window and wanders back with a drink, a sweater, who knows why. She ignored the needs of the customers. When I finally got waited on she indicated how I could send my small package. When I looked at the options it listed envelops, large packages....I told her the choices didn’t apply to me. She made a smart remark and said $8.25 is how I’m sending it. These employees need to be FIRED. Hire people who want to work and will treat people with a smile and good service. My mother and I both worked in post offices several years ago. This behavior would not have been tolerated then and it shouldn’t be now. Send some undercover USPS inspectors in and see for yourselves.