Northwest Post Office

Anonymous - Jun 3, 2023

The so called supervisor is a very lazy. He refused ground service for my package because he didn't want to do his job. The customer lady whom is new, didn't know how to do her job effectively yet. When she had to get the supervisor to help me, he had the audacity to make up an exorbitant amount of excuses to refuse helping me and he refused service, told me to go to another post office. He worked really hard and diligently to avoid helping the person he was called out to help, me, by asking other customers if they needed help first while I just stood there being ignored. Then he proceeded to make himself appear busy walking around aimlessly until I had no choice but to say "hey are you the manager that I have been waiting for to help me". He then used the newbie as an excuse to refuse service, saying that if she's not comfortable shipping my package, then neither is he, mind you the newbie doesn't know what to do. I left the post office very sad, upset due to the nature of the excuses the supervisor used.