Crossroads Post Office

Anonymous - Jun 23, 2021

I over heard an employee beside the call counter rudely yell at a customer while I was waiting in line. My experience was terrible as well, I was made to go back in line three times then scolded on where to stand, so they never made that clear. One of the clerks mumbles under her breath “you filled out the paperwork wrong”, I wasn’t even in her line. After that, she started speaking in Her language to the women helping me. Making me feel like she was talking about me, derogatorily. I left there feeling frustrated and really bad. I now understand why this location has such poor reviews on yelp. They need a serious overhaul, behavioral and training in customer service.