Groton Post Office

Anonymous - Aug 30, 2021

Absolutely appalling customer service and so sad for such a lovely town. Weeks ago I filled out a form to have our mail forwarded to a new address. Nothing happened - we haven't had mail for over 3 weeks. When I visited I was told I was not on "the system". When I asked why I was informed with a shrug of the shoulders that "this is all dealt with in Shrewsbury". I was then told to fill out another form - and when I enquired as to how I could be sure this would be handled I was told there was no guarantee. The attitude from what should be a Service disgusted me frankly. No apology was ever offered. When I read the other reviews I just have to wonder how these people keep their jobs. Don't we deserve better?